Return and Refund Policy

At alyinternational.net/, we strive to ensure that all our customers are satisfied with their purchases. If for any reason you are not satisfied with your purchase, we offer a comprehensive return and refund policy as outlined below.

Returns If you wish to return a product, please do so within 7 working days from the date of delivery. To initiate a return, please contact our customer support team with your order number and reason for the return. Please note that the following conditions must be met for the return to be processed:

• The item must be in its original packaging and unused.
• The item must be in the same condition as when it was delivered to you.
• The return shipping costs will be borne by the customer, except in cases where we shipped the wrong item or the item was damaged during shipping.

Refunds Once we receive your returned item, we will inspect it to ensure that it meets our return conditions. If your return is approved, we will initiate a refund to your original payment method within 10 working days. Please note that the following conditions apply:

• Shipping and handling charges are non-refundable.
• Refunds may take several business days to appear on your account, depending on your bank or credit card issuer.

Damaged or Defective Items In the unlikely event that you receive a damaged or defective item, please contact our customer support team immediately with your order number and a photo of the item. We will offer you a replacement or a full refund, depending on your preference.

Cancellations If you wish to cancel your order, please do so within [number of hours or days] from the time of purchase. Please note that if your order has already been shipped, you will need to follow our return policy instead.

If you have any questions or concerns regarding our return and refund policy, please do not hesitate to contact our customer support team.